DENTAL TREATMENTS

Quality Assurance


Our Practice maintains the highest standards in Cross infection control.
Dr Alison J Brown and her team are registered and regulated by the General Dental Council and the practice is registered and inspected by the Care Quality Commission. 

You can be reassured that we take patient safety very seriously and we have quality assurance processes and systems in place for monitoring, learning and continuous improvement. Regular auditing, testing and risk assessments are undertaken in line with the regulations and recommendations from the GDC and British Dental Association. 

Practice policies and procedures are regularly reviewed by Dr Brown to ensure that we meet with current guidance to maintain the highest standards of patient safety and hygiene. 

Patient feedback is always welcome and there is a complaint system in place to address any concerns you may have. You are invited in the first instance to raise your complaint with Dr Alison J Brown and she will refer it to our in-house system firstly and provide details of this. 

All feedback and comments are read by Dr Alison Brown and replied to wherever possible and she is grateful to have your comments in order to improve her practice. 

We respect patients’ personal information at all times and adhere to our Practice’s Privacy policy which is available on request. All information is held securely and not shared with anyone else without your consent. No records are stored on computer so you can be assured that there is no sharing of information unless at your request eg in order to refer you to hospital for medical or dental treatment. 

Consent is always sort before starting any treatments as well as a detailed treatment plan and costs. You can change your mind at any time if you wish to withdraw consent. Any financial data is held securely in line with GDPR and destroyed after payment has been processed. 

Please do ask if you would like to know more about our Quality Control Systems or any other policies. 
01473 256 907
13northgate@sky.com
13 Northgate Street, Ipswich, IP1 3BX
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